This Privacy Policy ("Policy") outlines how [REACH COMPANY P.C.] ("We," "Us," "Our") collects, uses, processes, and protects user data. By using the Reach Application ("App") and the website www.reach-app.co, you acknowledge and agree to the terms of this Policy.REACH COMPANY P.C. is registered in the ATHENS CHAMBER OF COMMERCE & INDUSTRY with a GEMI no. 172382001000 and VAT no. EL802219880 and is Headquartered at SOLONOS 53 KAI SINA, KOLONAKI, ATHINAION / ATTIKIS, 10672
1. Types of Data Collected
We currently do not collect certain types of data, but we may do so in the future to improve network expansion.2. Purpose of Data Collection
We may collect additional data at certain points to enhance network expansion capabilities.
3. Communication Preferences
As part of using REACH, you may receive communications from us related to your account, onboarding, engagement activities, and platform updates.Transactional and Service Emails: These include essential updates about your account, security notifications, or important changes to our services. These communications are necessary to provide our services and cannot be opted out of.Engagement and Marketing Emails: These include notifications about collaborations, influencer engagement, gamification rewards, and occasional promotional content.Unsubscribing: You may manage your preferences for engagement and marketing communications at any time. You can unsubscribe either by clicking the “unsubscribe” link included in every email, or by adjusting your communication preferences directly in your profile settings within the app.
4. Third-Party Services
We utilize services provided by Google Cloud EMEA Limited, Meta Platforms Ireland Ltd, Stripe Technology Europe, Limited ("Stripe PSP") as payment processors, and Wrapp S.A. as our invoice management software. We strictly limit the data provided to these services to what is absolutely necessary.
5. Retention Periods
User data is retained for a minimum of 5 years.
6. Data Security Measures
We implement rigorous processes to safeguard user data. While we take every precaution, please be aware that no method of transmission over the internet or electronic storage is fully secure.
7. Data Deletion and Anonymization
Upon a user's request for data deletion, we will do so within 60 days.
8. Data Subject Rights
Users can exercise their rights by contacting us at support@reach-app.coUnder the GDPR - Regulation (EU) 2016/679, you have the following rights:The right to be informedThe right of accessThe right to rectificationThe right to erasureThe right to restrict processingThe right to data portabilityThe right to objectRights in relation to automated decision-making and profiling
9. International Data Transfers
We do not knowingly transfer any data outside the EU. However, our partners may use data centers located outside EU jurisdiction.
10. Children's Data
We may cross-examine the data provided with META to ensure compliance with regulations related to children's data.
11. Updates to Privacy Policy
Users can always find the updated version of our privacy policy on our website. Additionally, we may notify users of updates within the application downloaded from Apple App Store and Google Play Store.
12. GDPR Compliance
[REACH COMPANY P.C.] is committed to complying with the General Data Protection Regulation (GDPR) as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries. If you are located within the European Union and choose to use our services or provide your information to us, the information may be transferred to countries outside the European Union and you consent to such transfer. By providing your information, you consent to any transfer and processing in accordance with this Privacy Policy.Contact Information: For inquiries, concerns, or requests related to data protection, contact us at support@reach-app.co
Updated on March 6th, 2024